P. C. Repair Services of Virginia, LLC - "We Are A Full Service Company"

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P. C. Repair Services of Virginia, LLC

Services

P.C. Repair Services of Virginia LLC services are fast, affordable solutions designed with small and mid size businesses in mind,
as well as residential clients. Our certified technicians can provide service direct to your business or residence on the same day
you call, including weekends and evenings. Let us take care of all of your computer repair and service needs. We can be your IT
department for a fraction of the cost!

Managed Services:
PCRSVA Managed Services acts as your internal IT department to provide routine computer system maintenance for your
existing equipment and includes remote technical support using our premiere software. Our Managed Services will provide a
single point of contact and accountability for all hardware, software and computer-related services. We can manage every
aspect of your company network. If you are not completely satisfied with our Managed Services, you can exit the program with
no strings attached. We're confident that our service will win you over.

Managed Services? Why do we need Managed Services?
You can save money by maintaining your systems rather than trying to bring a computer back from a critical situation.
Proactive maintenance combined with the best practices of the industry minimizes cost and keeps employees productive.
Our quick response coupled with a comprehensive maintenance plan will improve the reliability of your computer systems
and substantially reduce your overall investment for your computer-related services.

Data Backup and Recovery: Is your data safe?
Many customers live through each day without a backup; you know that accounting data, databases, digital photos and
other important files that you just can’t replace. Most of us know that we should be making regular backups because a
system failure would cause a major problem. Even with this knowledge, a lot of us wait until it’s too late. PCRSVA can
provide you with a solution for backing up your files. Whether onsite or offsite, we have a solution. Ask us about our
flagship program, “BackupSoEasy™ ”, and find out how reliable, secure and easy it is to use. It's affordable too!

Technology Consulting:
This can be very demanding for the home or business owner. PCRSVA can help you with this overwhelming task. We can
conduct a fast, performance assessment to show you opportunities for lowering your expenses, improving your computer
systems and business architecture. We help identify residential and small business technology problems, offer solutions to
solve them and save you money. Leave it to us; we can take the confusion out of computer hardware, software, networks
and training by providing the right customer solution.

Troubleshooting and Repair:
PCRSVA will come to you. Why take your computer to a retail repair shop? We make it easy by going directly to your
home or office to handle your computer troubleshooting and repair needs. We make it convenient for customers to get
their problems solved quickly. In extreme circumstances PCRSVA will pick up the PC, repair it in-house and deliver it
back to the customer ready to plug and play. Our repair services include:
PC Check-Up: Clean debris and dust from the case, fans and defragment your hard disk drive.
Diagnostics: We will troubleshoot the system to see if there are any unseen problems.
Spyware/Virus Removal: Removal of harmful programs on your PC including but not limited to, Trojan horse programs,
Viruses, Spyware, Adware, Hijacker, and BHOs.
Data Migration (Transfer): We will transfer data or files from one computer to another.
Operating System Installation: Update or installation of Windows operating systems.
Hardware Installation: We will install expansion cards, hard drives, memory, etc to your PC or notebook.

Remote Services Monitoring and Management:
Ever wonder how your competitor keeps their computer systems running smoothly? Monitoring is critical to the security,
performance, and reliability of any computer network. But it's not just about monitoring or remote access for reacting to a
problem. It's all about a best-practices approach to keep your computer systems running smoothly. We will remotely monitor
your network and servers to identify and resolve minor issues before they cause business disruption. From hardware and
software inventory to network usage and server uptime, potential problems are prevented, computers stay working and people
remain productive. When problems occur, we respond within minutes. Remember, It’s better to act than to react. Contact us
today for a free consultation and a network assessment.

Network Security:
Network Security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and
malicious programs without solid protection. Our network security experts can review your network, determine which
products work with your network and computer processes and set up multiple levels of security. Our certified technicians
are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security
patches, install or test your firewall, and look for possible areas of backdoor access.

Email Server Setup and Configuration:
Greater reliance on email for business has increased messages sent and received to coworkers, customers, and suppliers.
Employees look for efficient access to e-mail, contacts, calendars and more no matter where they are or what type of mobile
device they are using. PCRSVA can install setup and support Exchange, SharePoint, Citrix servers and more, including
mobile device access.

Office Relocation:
When you move office computers to a new location, it can be tough getting everything installed and working properly.
Managing the hardware installation process takes time and planning. We can work with you to coordinate a smooth,
timely, and affordable on-site installation.

HIPAA Security Compliant:
HIPAA (Health Insurance Portability and Accountability Act of 1996) was enacted to not only improve the portability
of health records, but to maintain a high level of security and privacy within that system. Data Protection is a critical
part of the HIPAA system, requiring Covered Entities and their Business Associates to have a plan in place for secure,
compliant protection of personal information in the event of disaster or other data loss. Health care providers and
their Business associates engaging in electronic transactions must put in place privacy safeguards to restrict the
disclosure of personally identifiable health information.

Becoming HIPAA Security Compliant is a daunting task. We can help you with:
Administrative – management activities related to security, such as risk analysis, identifying a security officer and
employee termination procedures.
Physical – securing rooms and media, including items such as door locks and re-use of backup media.
Technical – areas that are thought of as core "computer security" such as user IDs, encryption and automatic logoff.
Organizational – contracts with business partners, to make sure the contracts address security concerns.
Policies, Procedures and Documentation – management of the documentation related to the security rules.
We recommend “BackupSoEasy TM” for data security.
Our online backup software is compliant with the data backup and storage requirements of HIPAA.

BackupSoEasy allows us to provide you with:
User verification
Role based authentication
Encryption on transmitted and stored data
Informative reporting on backup status via email
And allows us to provide you with “Peace of Mind”.

Wireless Networking, Internet Connectivity, Cable and DSL Configuration Setup and Support:
Most Small Business and Residential users share internet access through a single wireless router. This saves them the
trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with
laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless
network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most
wireless routers can be purchased with encryption technology for secure communications. This is an added level of
protection to help prevent intruders from accessing the computers on a wireless network. High speed DSL and Cable
internet is the connection of choice throughout the United States. Many small office and home office (SOHO) computer
users rely on the internet for daily correspondence and business transactions. We offer support for installing new
hardware as well as connectivity problems from currently installed hardware and dealing with the DSL or cable
providers. We also support and install VOIP (Voice Over Internet Protocol) Telephone Networks, configure your VOIP
router, and optional connections and disconnects to your existing phone network. By allowing us to setup your network,
you will have peace in knowing that the work was done correctly.

Cabling Services (Inside Wiring and Phone/Data/Coaxial drops):
PCRSVA LLC can ensure the backbone of your voice and data network is solid by employing our own in-house cabling teams.
Our cabling specialists are highly trained and have the latest state-of-the-art installation and testing equipment necessary to
certify your network infrastructure. We are your source for all your cabling needs.